We want you to have the simplest, easiest support experience possible. But we know you might have a few questions. Read on for details about hosting, billing, checking order status, and more.
Frequently asked questions
We’re here to help you get help and learn. You can search for the best answers with our frequently asked questions below.
How do I make a payment?
Where do I upload or send graphics for my website?
1. Create or use an existing Gmail account for the next steps.
2. Login to your Gmail, and navigate to Google Drive. Within the top left corner, click “New” and “Create A New Folder”
3. Name your folder in this title format “Your Project Name” Website – DBB
4. Right-click this folder, and click the “Share” option.
5. Share access to this folder with “firstname.lastname@example.org”. When granting access, please make sure the Pen edit option is highlighted (can organize, add, edit)
6. Click done when finished.
7. Use this folder to upload any media for your website.
For any questions, please contact email@example.com and we would be more than happy to help.
Which hosting package do I need for my website?
Digital Brand Boosters offers three hosting packages. We have a Starter, Plus, and Business Hosting.
Our starter is the most basic of hosting packages. With the starter package, you are offered 700MB Disk Space, 700MB Bandwidth, and hosting for 1 website.
Our plus hosting package offers 2000MB Disk Space, 2000MB Bandwidth, Turbo Hosting For Unlimited Websites, Unlimited Subdomains, Unlimited Email Accounts, and 24/7 Support. This option is perfect for those looking to have more than one website with multiple email accounts for employees.
Our business hosting package is our most recommended option. This package gives you Unlimited Disk Space, Unlimited Bandwidth, Turbo Hosting For Unlimited Websites, Unlimited Subdomains, Unlimited Email Accounts, *1 Hour of Web Development a Month, *Automatic Backup, and Priority Customer Service. This option is perfect if you need to make changes to your website and rather have our DBB team take care of them.
To learn more about our hosting packages and see which is the right fit for you, navigate to hosting.digitalbrandboosters.com.
How do I access the content form?
We have made content creation simple, genius and fun. To access the content form, please click here: support.digitalbrandboosters.com/content
Please prepare any documents or content describing you or your business for an effortless experience.
If you do not have this information, that’s okay. Just answer these questions as best as you can.
This should take no longer than 15-20 minutes. Once completed, we are ready to create a new home for your customers.
Click here to get started: support.digitalbrandboosters.com/content
If you need any help, please contact firstname.lastname@example.org for more information.
Have a question?
The members of our DBB Support Community can help answer your question. Below you can search for the best answer.
About our support experiences
We exist for one purpose: to serve and delight Digital Brand Boosters customers. Have a question? Our team will help you find answers, whether through a reference document, email, phone call, or tweet. Give us a search or click the in the Help button and get the support that you need.
A digital marketing experience focused on excellence.
Join a community of thriving happy clients who are all committed to growing their business to the next level.
The support you love. 24/7.
Get help and learn. We are available by phone, chat, email, or send a support ticket.
Start growing with digital brand boosters today!
With our commitment to your excellence and providing great digital experiences, getting started with digital brand boosters has never been easier.